dbpk Responsible Gaming — Your Safety Is Our Priority
dbpk believes entertainment should be enjoyable and controlled — that is why we ensure accessible protection tools and support are available for every player.
The Foundation of Responsible Gaming
Online gaming is an exciting form of entertainment — but like any entertainment, it should be enjoyed within proper limits. dbpk has treated responsible gaming as a core principle from the very beginning. On this page you will find out how to keep your gaming under control, when to seek help, and what tools dbpk provides to support you.
Gaming is a wagering activity — winning is not guaranteed. Never treat gaming as a way to solve financial problems. Instead, see it as a source of enjoyment and only play within an affordable budget.
Our Protection Tools
Deposit Limit
Set your own limit on how much you deposit per day, per week, or per month. Once a limit is set it takes effect immediately; increasing a limit is possible but is subject to a waiting period.
Loss Limit
Set a maximum amount you can lose within a given period. When the limit is reached, gaming will stop automatically so that no additional losses occur in the heat of the moment.
Session Time Limit
Set a time limit on how long you play in a single session. When the time is up, your account will remind you to take a break and automatically end the session.
Time-Out Break
If you want to take a break for a few days, activate a short-term time-out on your account — for example 1 day, 1 week, or 1 month. During this period you will not be able to log in or place bets.
Self-Exclusion
If you want to stay away from gaming for a longer period, choose self-exclusion. Once this step is activated, your account will be completely deactivated and cannot be reactivated before the set period ends.
Reality Check
You will be reminded at regular intervals how long you have been playing and how much you have spent in the session. This helps you stay aware and make informed decisions.
21+ Age Policy
For those aged 21 and above only
dbpk strictly prohibits gaming by minors. Age is verified at the time of account registration and identity documents may be requested at any time. If you know that an underage member of your household is using an account, please contact support immediately.
Child Protection Advice
If children or teenagers are present in your home, take the following steps:
- Always keep your gaming account password private.
- Use a PIN or biometric lock on your devices.
- Always log out after use.
- Use reputable family filtering software.
Recognising the Warning Signs of Problem Gaming
Gaming can sometimes become a problem. If you notice several of the signs below in yourself, it is time to seek help.
- You are betting beyond your budget and chasing losses by wagering more to recover money you have lost.
- You are hiding your gaming habits from family or friends.
- You have tried to stop gaming but have been unable to.
- You are gaming while neglecting daily responsibilities, family, or professional duties.
- You are borrowing money or spending savings to cover gaming costs.
- You feel restless or mentally uncomfortable when you are not gaming.
- Gaming feels like your only source of enjoyment and you are losing interest in other activities.
Practical Tips for Healthy Gaming
Plan a Budget
Before gaming, decide on a fixed amount that you can afford to lose without it affecting your daily life. Stop when that amount is gone — do not exceed the limit.
Track Your Time
Use your phone's timer or enable dbpk's session reminder. When the set time is up, take a break and turn your attention to something else.
Play for Fun
Do not expect to profit from gaming — treat it purely as entertainment. A win is a welcome bonus, not the main goal.
Talk to Someone Close to You
Speak openly with family or a trusted friend about your gaming. Being transparent makes it much easier to keep spending in check.
Do Not Chase Losses
Placing large bets immediately after a loss to recover everything is risky. Avoid betting when you are angry or upset and make decisions with a clear head.
Review Your History
Check your gaming patterns through dbpk's transaction history. Regular reviews can alert you to overspending before it gets out of hand.
Need Help? Contact Us
dbpk Support Team
dbpk's 24/7 support team is here for you for gaming concerns, account limit settings, or any other worries. Assistance is available in both Bengali and English.
Get instant help via live chat on the site at any time — 24 hours a day, 7 days a week.
[email protected] — send an email for detailed issues or account reviews.
To set a deposit limit, self-exclusion, or time-out, let us know via live chat or email — we will act promptly.
Responsible Gaming FAQs
Play Safe, Enjoy Smartly
All protection tools at dbpk are always ready for you. Check the FAQ to learn more or start gaming.