dbpk Privacy Policy
Your personal information is our top priority. Learn in detail how dbpk collects, uses, and protects your data.
1. Introduction & Scope
dbpk is a safe and reliable online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") applies to the dbpk website dbpk.lat and all services provided under it.
When you register on our platform, log in, or use any of our services, you are considered to have accepted the terms set out in this Policy. Ensuring the privacy and security of your personal information is a core part of our responsibility. dbpk uses SSL encryption and modern data protection technologies to keep your information secure.
This Policy may be updated from time to time. If there are significant changes, we will notify you at your registered email address. The latest version will always be available on this page.
2. What Information We Collect
dbpk collects the following types of information:
2.1 Information You Provide Directly
- Full name and date of birth
- Email address
- Mobile number
- Password (stored in encrypted form)
- Documents required for identity verification (such as National ID card or passport details)
- Financial transaction details — records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer
2.2 Automatically Collected Information
- IP address and device type
- Browser name and version
- Time of site visits, page view history, and click patterns
- Data collected through cookies and similar tracking technologies
- Gaming activity logs — betting history, win/loss records, session duration
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may occasionally verify information with trusted third parties. However, we never sell your information to unauthorized third parties.
3. How We Use Your Information
dbpk uses your information for the following legitimate purposes:
- Account management: To handle registration, login, and ensure account security.
- Service delivery: To activate gaming services, bonuses, VIP benefits, and promotional offers.
- Financial transactions: To process deposits and withdrawals and to prevent fraud.
- Customer support: To help resolve your issues via 24/7 live chat and email.
- Responsible gaming: To monitor your gaming behavior and issue alerts when necessary.
- Security & compliance: To detect and prevent fraud, money laundering, and other illegal activities.
- Communications: To send notifications about policy changes, technical updates, or important announcements.
- Service improvement: To analyze data in order to improve site usability and the gaming experience.
4. Information Sharing & Disclosure
dbpk never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 With Service Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, technical infrastructure, and customer support. These partners may only use the information for the specified purpose and are required to comply with strict confidentiality agreements.
4.2 Due to Legal Obligations
We may be required to disclose information in compliance with the laws of Bangladesh or any other applicable jurisdiction, court orders, or lawful requests from government authorities.
4.3 In the Event of Business Changes
In the case of a business merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such cases, we will notify you in advance.
5. Data Security Measures
dbpk adopts modern technical and administrative measures to keep your information secure:
- SSL/TLS encryption: All data transmitted between your browser and our servers is encrypted.
- Password hashing: Your password is never stored directly — it is transformed using a strong hashing algorithm.
- Access controls: Only authorized staff can access your information, and their access is regularly audited.
- Firewall & security monitoring: Our servers are under 24/7 security monitoring.
- Regular security audits: Routine technical audits are conducted to identify potential vulnerabilities.
However, transmitting information over the internet is not completely secure. Even with our best efforts, absolute security cannot be guaranteed. You should also use a strong password for your account and not share it with anyone.
6. Cookie Policy
The dbpk website uses cookies and similar technologies. Cookies are small text files stored in your browser.
6.1 Types of Cookies We Use
- Essential cookies: Required to ensure the basic functionality of the site (login sessions, security).
- Functional cookies: Help remember your preferences and settings.
- Analytics cookies: Used to analyze site usage patterns and improve our services.
You can control cookies by changing your browser settings. However, disabling cookies may limit some functionality of the site.
7. Data Retention Period
dbpk retains your information in accordance with the following policy:
- Your information will be retained for as long as your account remains active.
- Even after an account is closed, certain information may be retained for a specified period due to legal obligations, fraud prevention, or dispute resolution needs.
- Financial transaction records are retained for the period required by applicable law.
- If you withdraw consent for marketing communications, the relevant information will be deleted as soon as possible.
8. Your Rights
Every user registered on the dbpk platform has the following rights over their own information:
- Right to access: You have the right to know what information we hold about you.
- Right to rectification: If your information is incorrect or incomplete, you can request that it be corrected.
- Right to erasure: In certain circumstances, you can request that your information be deleted (this may be limited where legal obligations apply).
- Right to restrict processing: In certain cases, you can request that the processing of your information be restricted.
- Right to object: You can object to the use of your information for direct marketing purposes.
- Right to data portability: You can request your information in a structured, machine-readable format.
To exercise these rights, contact our support team at [email protected].
9. Protection of Minors
dbpk services are for users aged 21 and above only. We do not knowingly collect information from minors. Age is verified at the time of registration.
If we are informed that a minor is using our platform, the relevant account will be closed immediately and the associated information will be deleted.
10. Third-Party Links
Our platform may contain links to third-party websites. This Policy applies only to dbpk's services. Third-party sites have their own privacy policies, which are beyond our control. We are not responsible for how your information is handled on those sites.
11. Policy Changes
dbpk reserves the right to change or update this Privacy Policy at any time. In the case of significant changes:
- A notification will be sent to your registered email address at least 7 (seven) days before the changes take effect.
- The date of the changes will be updated at the top of this page.
- Continued use of the platform after the changes takes effect will be considered acceptance of the new policy.
Please review this page periodically for any important changes.
12. Contact Us
For any questions, concerns, or requests regarding your information or this Privacy Policy, please contact our support team:
Email: [email protected]
Live chat: Available 24/7 — in both Bengali and English
We will try to respond to your request as soon as possible.